{clt_hello}
 
{clt_appeal} №{case_id} {clt_closed_by_user}.
{clt_take_minute}
{clt_faithfully}
{clt_support_team} OtelMS.
 
{messages} {/messages}
{clt_your_appeal}
{message_authorfn}{message_create_time}
{message_text}