<div class="images_recommendations" style="margin-bottom: 10px;"><img src="https://dev-ul2.otelms.com/images//recommendations/st_reputation.png" style="width: 480.844px; height: 64.1125px;"><span style="font-size: 14.5px;">Online reputation is an important aspect in the operation of every modern accommodation facility and is included in the pool of top-priority marketing objectives for business development. By monitoring how guest reviews affect a property's reputation and by working with negative reviews, a hotelier is managing the profitability of his business at the same time.</span><br></div><p><strong>A special module Reputation of the OtelMS management system allows to do this with high quality and simply.</strong></p><div class="well">A modern guest chooses services critically and carefully, therefore, the reviews left by guests of the accommodation facility are often more important than favorable prices, the location of the facility and the advertised “breadth of the range of services”.&nbsp;<span class="badge badge-primary" style="font-size: 10.625px;">93%</span>&nbsp;of travelers make a booking based on reviews of a given property. And&nbsp;<span class="badge badge-primary" style="font-size: 10.625px;">54%</span>&nbsp;of potential guests don't book a room at all if they haven't found a single review on your property's website. This increases the risk of a guest leaving or canceling direct bookings from your property's website.</div><p>Therefore, ignoring online reputation management and not working with reviews, your object will incur serious financial losses, while reputation management using the OtelMS system module demonstrates interest in customer opinion, significantly increasing the popularity of your business, leading to an increase in the number of customers and orders.</p><p><strong>The "Reputation" module is provided under the "Premium rate" or for a certain charge under the "Standard charge" (the first month of use is free).</strong>&nbsp;With its help, you will be able to carry out such important functions of reputation management as:</p><ul class="fa-ul" style="margin-left: 2.14286em;"><li><i class="fa-li ion-android-checkbox" style="left: -2.14286em; width: 2.14286em; top: 0.142857em;"></i>collecting guest reviews, with the ability to send a request for a review, receive feedback from a guest, including his assessment of your service;</li><li><i class="fa-li ion-android-checkbox" style="left: -2.14286em; width: 2.14286em; top: 0.142857em;"></i>receiving customer reviews about your property from popular OTAs (Booking.com &amp; AirBnB);</li><li><i class="fa-li ion-android-checkbox" style="left: -2.14286em; width: 2.14286em; top: 0.142857em;"></i>the ability to publish your selected guest reviews (both direct reviews and from OTAs) on the online booking engine.</li></ul><p>The high reputation of the property determines its high profitability. Using the Reputation module of the OtelMS system, you will ensure reliable communication with your guests, you will be able to analyze their opinion, post interesting reviews on the corporate website of the facility, inspiring the trust of visitors and thereby increasing the number of bookings.</p>
                   
                   
                   
                   
                   
                   
                   